Grayson Subaru

4.1 ( 1235 reviews )
Checking... 9:00 AM - 8:00 PM See Hours
8729 Kingston Pike, Knoxville, TN 37923, United States
+1 865-693-4550
Grayson Subaru, located at 8729 Kingston Pike in Knoxville, TN, stands out as an exemplary Subaru dealer, praised for its exceptional customer service and a seamless car-buying experience. Customers frequently celebrate the knowledgeable staff, with standout salespeople such as Brett Houghton and Jay Kadlec making a significant impact. Reviews highlight their personable approach, ensuring a stress-free environment where buyers feel valued and informed. For instance, Donna King was thrilled with her purchase of a 2025 Outback, lauding Brett’s ability to secure a fantastic deal while maintaining a friendly demeanor. Similarly, Ed Rossy described his experience as “great,” particularly noting the efficiency of Jay in helping him acquire his wife’s dream WRX, even flying in from Chicago to finalize the purchase. Grayson Subaru is also commended for its diverse inventory, including both new and certified pre-owned vehicles, catering to various needs and preferences. Customers like Mike Hull appreciated the detailed attention given to finding the right vehicle, making it a highly recommended destination for those in the market for a Subaru. Overall, Grayson Subaru delivers a compelling mix of excellent service, fair pricing, and a welcoming atmosphere, making it a top choice for Subaru enthusiasts and casual buyers alike.

Amenities and More

  • Accessibility
    • Has wheelchair-accessible car park
    • Has wheelchair-accessible entrance
    • Has wheelchair-accessible seating
    • Has wheelchair-accessible toilet
  • Service options
    • Offers delivery
    • Has in-store shopping
    • On-site services available
  • Offerings
    • Has car hire
    • Has car wash
    • Has oil change
    • Offers repair services
  • Payments
    • Accepts cheques
    • Accepts debit cards
    • Credit cards

Reviews For Grayson Subaru

Donna King
May 14,2025
Grayson Subaru made me a deal I couldn't refuse on a new 2025 Outback. My salesperson Brett Houghton literally told me when I first met him that he'd make me a deal that I wouldn't believe & he was right! He gave me more than I had asked for on my trade which was shocking! Brett was also very personable and not pushy. Very nice guy! I HIGHLY recommend Grayson Subaru - just ask for Brett Houghton because he'll make you a deal you won't get anywhere else!!
Ed Rossy (MagiSports)
May 10,2025
What a great car buying experience. Worked with Jay Kadlec to get my wife her dream car, the WRX 6MT Premium. This dealership still had some new 24s for a great price. Flew down from Chicago to pick up the car 20 minutes from the airport a drove it back. Was out the door in less than 90 minutes. Financing was also pretty painless. They have a great team and I would fly down again to get another one! Thanks so much for this WRX!
Mike Hull
May 5,2025
My wife and I recently purchased a 2025 Subaru Crosstrek from Grayson Subaru. Our salesman, Jay Kadlec, was extremely knowledgeable about the Crosstrek. He helped us efficiently find the car with the features and in the color we wanted. At 71 years old, I can confidently say Jay Kadlec made the purchase of this vehicle the least stressful auto purchase I have made. He was very patient and friendly answering all of our questions and keeping us informed how the Grayson process worked. We left feeling we definitely got the car we wanted, received a fair deal on our trade in and paid a fair price. I would highly recommend anyone in the market for a new or used Subaru to contact Jay Kadlec at Grayson Subaru.
Alan Villalva
May 4,2025
Great service and vehicles! My wife and I worked with Dan Winemiller and got the perfect car for our growing family. Dan was friendly and not pushy, he gave us all the information we were needing and let the car speak for itself. Very happy with our entire experience and the amazing car we found.
Tony McFarland
Apr 8,2025
I recently purchased a new Subaru Crosstrek from Grayson. I received a great deal and wonderful service from Tyler, Crystal and Joe. I will definitely buy again from Grayson Subaru.
Kim Brown
Apr 1,2025
I live out of town and test drove my new Forester while visiting my daughter. I got home and kept thinking about it. I called Darryl Ruble and asked if it was still available after two weeks, he said it was and he made it happen! We drove back up to get it. The process was so easy, mainly done over the phone and email. We could not be happier with our experience and especially my new car!!
Natalia Correa
Feb 28,2025
Thank you Brett for helping me get my first Subaru. Had such a great experience, he listens to what you want and are looking for and tries his best to get it for you. Super patient and nice. He’s the man to see when coming to this location.
Mark Doherty
Feb 8,2025
My experience with this Subaru store was pain-free. My sales person, Jay, was professional but also personable, accommodating and knowledgeable. The financial associate, Crystal, clearly explained the documents to be signed and answered my questions patiently and concisely. I have no reservations in recommending the Subaru vehicles and this Subaru dealership.

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